Resolve Locked Tickets Issue on SkyTab POS

Description: This articles provides troubleshooting steps to help resolve the locked tickets issue on the SkyTab POS.

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Follow the following steps to fix the locked tickets issue:

1. Restart all POS terminals. If possible, try doing it at the same time.
2. It takes about 5-15 minutes for the POS terminals to sync, depending on the location's network connectivity.
3. If any locked tickets are still appearing on the POS, reach out to SkyTab Support after performing the End of Day (EOD) procedure.