Receipt Settings in Echo

Description: The Echo POS system offers several options for customizing receipt presentation. Below are the various functions, options, and customization settings that you can use. 

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Merchant Options

When the transaction is completed, you are presented with three options:

Print receipt: Prints out a paper copy of the receipt for the customer at the local receipt printer. On a Credit Card Transaction, it prints out three receipts:

• One Itemized Receipt
• One Customer Copy
• One Merchant Copy

Email receipt: This emails a copy of the receipt to the customer instead of printing out a paper copy. The customer must be selected and have an associated email address for this to function properly.

No receipt: No itemized receipt prints for the customer. However, for a Credit Card transaction, the Merchant Copy and the Customer Copy still print unless a Minimum Threshold is set.

Receipt Settings

The Receipt Settings can be edited by navigating to Manager > Settings > Receipt Settings.

Internal:
To adjust the actual printer settings, please go to Local Printer Setup or Remote Printer Setup (whichever is applicable).

Receipt Fields

• Enable Printed Receipt: Enables the print receipt selection when completing a transaction.
• Enable Digital Receipt: Allows you to choose to email the receipt to the customer when completing a transaction.
• Disable Payment Slip: Disables payment slips from printing from the POS depending on the Minimum Threshold value:
  • Minimum Threshold: The lowest value of a ticket required to print out a payment slip (i.e. any ticket over $25 prints a payment slip)
• Print Items: Toggles the ability to print the line items on the receipt.
• Print Receipt Automatically: Prints a receipt automatically at the end of a transaction as well as secondary options show up allowing for additional print options (it is not possible to stop this from happening).
• Print Modifiers: Toggles the ability to print the item Modifiers onto the receipt.
  • Print Modifier Price: Toggles the ability to print the item Modifiers’ price onto the receipt
• Print Tip Suggestions: Allows you to choose whether or not you want Tip Suggestions printed out onto the Customer Copy of the receipt itself. This option can only be activated if the Sign-On Screen is disabled.
• Receipt Footer: Allows you to adjust what the receipts say at the bottom.

For more information on determining the Tip Suggestions, visit the General Settings article.