Resolve a "Payment Processing Failure" Error on SkyTab POS

What is causing this Error? 

The cashier selects the Credit tender, but the customer uses a Debit card, or the cashier selects the Debit tender, but the customer uses a Credit card.

How do I resolve this Error?

Use the correct tender type.

By default, the SkyTab POS version in Canada displays the tender type Debit as disabled on the POS and Lighthouse Business Manager settings. You (or install team) must enable it to appear on the Payment screen.

Note: For Canada, starting from version 1.118+, the Credit and Debit payment buttons are changing to a "Credit / Debit" button on SkyTab POS and SkyTab Mobile/SOLO. This change will automatically determine whether the card is a Credit or a Debit and note that in the Reporting. 

SkyTab POS before and after: 

SkyTab POS

Visit Set up Payments/Tender Types on ST POS for instructions on setting up a new tender type.

Lighthouse Business Manager

Visit Create or Edit Tenders on LBM for instructions on setting up a new tender type.