Use Display Groups on an Order for Shift4 Dine

Description: Learn how Display Groups work, how they appear on Shift4 Dine once configured in Shift4 Dine Customer Hub, and how to use them during order entry.

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Overview

Display groups are configured in Shift4 Dine Customer Hub and then made available on the Customer Hub. They allow menu items to be organized into groups and subgroups using a hierarchy that is separate from departments.

Once configured, Display Groups appear as a selectable menu area during order entry.

View and Use Display Groups on the Workstation

1. Log in to the Workstation.
2. Open a ticket and enter Order Entry. Tap the Groups tab to view available Display Groups. 
   Note: A job can be configured to default to the Groups menu during order entry. 
   
3. Selecting a Group shows:
   • Any Subgroups under that Group
   • All menu items assigned directly to the Group or a Subgroup
     
4. Selecting a Subgroup narrows the view to items within that Subgroup only.
   
5. Tap a menu item to add it to the order or open its modifiers, then continue processing the ticket as you normally would.