Ticket Functions Overview on SkyTab Air

Description: This article walks you through essential ticket actions on SkyTab Air, including how to add or remove guests, apply gratuities and discounts, and print tickets. These actions help streamline service, track individual guest orders, and manage payments more efficiently.

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Jump to a selection by selecting a link below:

• Add or Remove Guests
• Add a Gratuity to a Ticket
• Apply a Discount to a Ticket
• Print a Ticket
• Add Ticket Special Request

Add or Remove Guests

Use this feature to manage the number of guests on a ticket. Grouping items by guest helps streamline service and makes it easier to split checks or track who is paying.

Add a Guest to a Ticket

1. Tap the Guest button on the open ticket.
   
2. Enter the total number of guests using the onscreen keypad.
   
3. Tap Ok.
4. Tap a guest to begin adding items to their seat.
   

Remove a Guest From a Ticket

1. Tap the Guests button on the open ticket.
2. Enter the new number of guests using the keypad.
   • Use CLEAR or backspace to make corrections.
3. Tap Ok to update the guest count.

Add a Gratuity to a Ticket

Add tips or service charges to the ticket using preset gratuity options.

1. Tap the Gratuities button on the open ticket.
   
2. Select gratuity from the list of pre-programmed options.
   
3. Tap Ok to apply the gratuity to the ticket.

Apply a Discount to a Ticket

Apply a discount to individual items or the entire ticket.

Using Pre-programmed discounts:

1. Tap the Discounts button on the open ticket.
   
2. Select one or more discounts from the list of pre-programmed options.
   
3. Tap Ok.
4. If prompted, tap a reason for the discount.
   
5. Tap Ok to apply the discount(s) to the ticket.

Using Open Discounts:

1. Tap the Discounts button on the open ticket.
   
2. Tap Open Discount.
   
3. Tap on the % or dollar symbol to select the type of discount.
4. Use the number pad to enter an amount, such as the price of a modifier that you want to make free, or use the preset open discount buttons.
   
5. Tap Ok.
6. If prompted, tap a reason for the discount.
   
7. Tap Ok to apply the discount(s) to the ticket.

Print a Ticket

Print a customer-facing copy of the ticket or receipt.

• The ticket is printed automatically when you select a Send option after entering an order.
• To reprint a ticket:
  1. Open the ticket.
  2. Tap the Print button. 
     

The ticket will be printed at the station's assigned printer.

Add Ticket Special Request

Visit Add a Ticket Special Request for details.

What's Next?

If you haven't created a ticket yet, visit Create a New Ticket for initial setup steps. Once your ticket is ready, complete your sale by following the Payment process.