Display Groups FAQs

What are Display Groups, and how are they different from Tags?

Display Groups are an enhanced replacement for the Tags feature in Shift4 Dine. They offer better menu organization and navigation, and allow for the creation of nested Subgroups. Unlike Tags, Display Groups are managed only in Shift4 Dine Customer Hub, not directly on the Workstation.

Do I need to manually migrate my existing Tags to Display Groups?

No. When your Shift4 Dine Workstation is updated to the Summer 2025 release (v1.117.x or higher), your existing Tags will automatically migrate to Display Groups in Shift4 Dine Customer Hub. You can review and edit the migrated groups as needed, but no manual recreation is required.

Where can I edit or manage Display Groups?

Display Groups can only be created, edited, and managed in Shift4 Dine Customer Hub under:
 Shift4 Dine Settings > Menu > Display Groups. They cannot be modified directly from the Shift4 Dine Workstation.

Can items belong to more than one Display Group?

Yes. Menu items can belong to multiple Display Groups or Subgroups, which helps build shortcuts or organize menus from different perspectives (e.g., by type, region, or popularity).

Are Display Groups available on Shift4 Duo or Online Ordering?

No. At this time, Display Groups are not supported on Shift4 Duo, Online Ordering, Kiosk, or third-party online ordering platforms.

Do Display Groups affect my existing Departments?

No. Display Groups do not replace Departments and can be used alongside them. Menu items will still retain their Department assignments.

What happens to my menu button colors? 

These settings will remain intact. Display Groups do not affect custom button colors.

What happens to my availability settings?

Display Groups will not inherit Department-level menu availability, but item-level menu availability will be respected. So any items set to custom menu availability will hide/show accordingly.

Can I reorder Display Groups and Subgroups?

Yes. You can drag and drop Groups and Subgroups into your preferred order within the Display Groups settings in the Customer Hub. This affects how the items appear during ordering.

Are items automatically organized alphabetically when a new item, group, or subgroup is added?

No. New items, groups, and subgroups are added to the bottom of their corresponding list.