Understand the Table View on Shift4 Dine

Description: Learn how the Table View helps table service employees quickly see essential table information and navigate tickets efficiently, without replacing the existing Host View.

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The Table View gives servers and bartenders a layout-based view of tables, making it easier to identify owned tables, check status, and quickly open tickets. It works alongside the Host View without replacing it.

Reading the Table View

The Table View will display information in a table format, including:

• Total Guest count (total for all tickets if multiple exist)
• Ticket time elapsed in minutes (from the oldest ticket if multiple exist)
• Table number
• Total dollar amount (rounded to nearest dollar, total of all tickets if multiple exist)
• Number of tickets associated with the table (including split checks or additional tickets)
• Ticket owner screen name ("Multiple" displays for multiple tickets with multiple owners)

Tables With Multiple Tickets

Tables with multiple tickets show the total number of tickets next to the dollar amount.
When an employee taps the table, they can select the ticket they wish to access.

Note: Only jobs with the “Access to all Tickets” permission can open any ticket. Employees without this permission can only open their own tickets.

Color and Border Indicators

Color/Border	Meaning
Gray table with Gray border	Available (no open tickets)
Dark Gray table	Closed in HOST view (cannot create tickets)
Blue table	You own at least one active ticket
Blue table with Orange border	You own at least one active ticket with held items
Gray table with Blue border	Another user owns at least one active ticket
Gray table with Orange border	Another user owns at least one active ticket with held items

Note: “Dirty” tables do not appear in Table View; use Host View to mark/view “Dirty” status.

Table Layout Requirements

Table View uses the existing layouts in the Shift4 Dine Customer Hub. To learn how to create or modify table layouts, visit the Configure Table Layouts, Sections, and Labels in Shift4 Dine Customer Hub Business Manager article.

• Default-sized tables show all information.
• Reduced-size tables only show the table number.
• Merchants can resize tables for better visibility.  

Default Job to Table View Login Type

To set a specific job to default to Table View, adjust the default Login type for that job in Shfit4 Dine or Shift4 Dine Customer Hub.

Visit create and access tickets from Table View to learn how to work with tickets in Table View.