Take a Payment on Shift4 One

Description: Learn how to accept different payment methods on Shift4 One (formerly known as SkyTab SOLO).

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Note: For merchants using Shift4 One, all transaction processing should be completed in the Shift4 One application. The only two exceptions are EBT transactions and instances where Shift4 One cannot process the transaction. In both cases, the BroadPOS application must be used to complete the processing.

To watch more how-to videos, visit our video section.

Note: Pin debit, or other information, may be requested, based on card type. 

Payment Type Settings

The Settings > Payments no longer has options to enable or disable Credit and PIN Debit options, as the appropriate tender type is applied automatically according to the card used by the customer. 

Initiate the transaction

1. From the Home screen, enter the amount owed for the customer's purchase.
   
2. Tap the Pay button.
   
3. Select the payment method.
   Note: There is no separate option for Debit and Credit card. The tender type is now automatically identified based on the card used, and this change applies globally.
   
4. The customer can now tap, insert, or swipe their card when indicated.
   
5. Select the desired receipt option.
   

Cash Payments

1. Enter the received amount and select Continue.
   
2. The screen will display the appropriate change due. Provide the customer with their change and select how they would like their receipt.
   

Card Payments

1. After selecting Payment Card, proceed to the tip screen. Once the desired tip is selected, select Continue.
   
2. Process the payment by tapping, inserting, or swiping the customer’s card.
   
3. You will receive confirmation once the payment has been successfully processed, and you can select how the customer would like their receipt.
   

Credit Card Manual Entry Payments

Visit the Manual Credit Card Entry article for details.

How Tender Type Appears in Reporting

Payments processed with a card are now automatically identified as Credit or Debit based on the card used; no manual selection is needed.

This tender type is reflected in reporting, allowing you to distinguish between Credit Card and Debit Card transactions for better accuracy in reconciliation and analysis.