Description: Learn how transactions and receipts are handled in SkyTab locations operating in Spain, including ticket processing, ticket closure, and refund handling.
Important: Once a ticket is closed in Spain, it is immediately reported to the Tax Authority and becomes a legally issued invoice. Closed tickets cannot be reopened, voided, or modified.
Ticket Processing and Closure in Spain
SkyTab supports standard ticket management in Spain until the moment a ticket is closed.
Ticket Processing Before Payment
Create a ticket and add items as usual. You can split checks, add discounts, or modify items freely before payment.
Closing a Ticket
Process the payment, then select Print Receipt or No Receipt to close the ticket.
The moment a ticket is closed, an invoice is generated and sent to the fiscal provider and tax authority instantly.
Invoice Data Immutability
Once a ticket is closed:
- The ticket is final.
- Payments cannot be voided.
- Tickets cannot be reopened.
Receipt Options
When closing a ticket, staff must select one of the following options:
- Print Receipt: Prints a receipt for the customer and closes the ticket.
- No Receipt: Closes the ticket without printing a receipt.
Both options close the ticket and trigger invoice generation.
Refunds
Refunds generate a separate correcting invoice (Factura Rectificativa) that reflects only the difference. The original invoice remains unchanged.
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