Create and Manage Complete Invoices in SkyTab (Spain)

Description: Learn how to create, update, and manage complete invoices in SkyTab locations operating in Spain, including adding customer tax details and handling required invoices.

---

Availability: Spain

Create a Complete Invoice After Payment (Factura Completa)

Customers may request a formal invoice with their tax details. This can be done immediately after payment from the POS.

Voluntary Invoice Creation

1. From SkyTab POS, on the Thank You screen after payment, tap Create Invoice in the top right corner.
   Spanish
   

   ---

   English
   

2. Enter the customer’s VAT ID in the pop-up window. 

   • The system validates the VAT ID against the tax authority database.
     Spanish
      

     ---

     English
     

3. Once validated, proceed to close the ticket.

The invoice sent to the authorities will include the customer’s tax information. You cannot proceed without a valid VAT ID.

Mandatory Invoice Creation (€3,000 and Above)

If a ticket total exceeds €3,000, a Complete Invoice is required.

• The system will prevent the ticket from being closed until the customer’s VAT ID and information are entered.
• The VAT ID must be validated before the ticket can be closed.

Enrich an Existing Simplified Invoice with Recipient Information

If a customer initially receives a standard receipt (Simplified Invoice) but later requests a Complete Invoice (Factura Completa), the existing invoice can be enriched with the customer’s tax and recipient information.

1. On SkyTab POS, go to the Completed Tickets tab.
2. Select the ticket you want to update.

3. Tap Update Invoice at the bottom of the screen.
   Spanish

   ---

   English
   

4. Enter and validate the customer’s VAT ID.

This updates the existing invoice record to include the customer’s tax information and issues a Complete Invoice (Factura Completa).

Note: This feature may require the POS to be online to validate the VAT ID.

Invoice Validation Requirements

• When creating a Complete Invoice, the customer’s VAT ID is validated against the tax authority database.
• Once the VAT ID is validated, you can proceed to close the ticket.
• Invoice Validation and Offline Handling
  • For tickets that require a Complete Invoice (such as tickets over €3,000), the customer’s VAT ID and required information must be entered before the ticket can be closed.
  • If the VAT ID cannot be validated online, the system accepts customer-provided data offline, allowing the ticket to close and a receipt to be issued. Once the system is back online, the saved invoice is automatically submitted to the tax authority.

Required Customer Information for a Complete Invoice

When creating or updating a Complete Invoice (Factura Completa), the following customer details are required:

• Company ID
• VAT ID
• Street Address
• Postal Code

These fields must be completed before the ticket can be closed or the invoice issued.
Spanish

---

English