Description: Learn how to create and manage Complete Invoices (Factura Completa) in Spain, including VAT validation, mandatory invoice requirements, and offline handling in SkyTab.
Note: Complete invoice creation is available only on SkyTab version 1.124 and above.
- To generate a Complete Invoice or close a ticket exceeding €3,000 on SkyTab Air version 1.123.4, users must use the Workstation.
- Attempting to close a ticket over €3,000 directly on ST Air version 1.123.4 may cause the invoice to fail.
Create a Complete Invoice After Payment (Factura Completa)
Customers may request a formal invoice with their tax details. This can be done immediately after payment from the POS.
Voluntary Invoice Creation
From SkyTab POS, on the Thank You screen after payment, tap Create Invoice in the top right corner.
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- Enter the customer’s VAT ID in the pop-up window.
The system validates the VAT ID against the tax authority database.
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- Once validated, proceed to close the ticket.
The invoice sent to the authorities will include the customer’s tax information. You cannot proceed without a valid VAT ID.
Mandatory Invoice Creation (€3,000 and Above)
If a ticket total exceeds €3,000, a Complete Invoice is required.
- The system will prevent the ticket from being closed until the customer’s VAT ID and information are entered.
- The VAT ID must be validated before the ticket can be closed.
Invoice Validation Requirements
- When creating a Complete Invoice, the customer’s VAT ID is validated against the tax authority database.
- Once the VAT ID is validated, you can proceed to close the ticket.
- Invoice Validation and Offline Handling
- For tickets that require a Complete Invoice (such as tickets over €3,000), the customer’s VAT ID and required information must be entered before the ticket can be closed.
- If the VAT ID cannot be validated online, the system accepts customer-provided data offline, allowing the ticket to close and a receipt to be issued. Once the system is back online, the saved invoice is automatically submitted to the tax authority.
Required Customer Information for a Complete Invoice
When creating or updating a Complete Invoice (Factura Completa), the following customer details are required:
- Company ID
- VAT ID
- Street Address
- Postal Code
These fields must be completed before the ticket can be closed or the invoice issued.
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Using SkyTab Air for Fiscal Receipts
SkyTab Air handheld devices can produce the final fiscal receipt with the appropriate fiscal signature directly from the device.
You do not need to return to a workstation to print the fiscal receipt when using SkyTab Air.
This applies to both standard receipts and tickets requiring a Complete Invoice (Factura Completa).
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