Default Modifiers Overview and Configuration For Shift4 Dine

Description: Learn to understand and configure default modifiers in the Shift4 Dine Customer Hub and the Workstation to streamline ordering and menu setup.

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Note: This feature is currently available only for Pilot users.

Default Modifiers allow specific modifiers (such as ingredients or add-ons) to be automatically selected when an item is added to an order. These defaults represent the standard build of a menu item while still allowing staff to quickly remove or adjust them. 

For example, a Bacon Burger may include lettuce, onion, tomato, pickle, and bacon by default. If a guest requests no pickles, the server can simply deselect that option during order entry.

Why Default Modifiers Matter

Default Modifiers help streamline operations and improve accuracy across your menu:

• Faster order entry with fewer taps
• Clear communication of standard recipes to staff
• Simpler menu configuration with less need for “NO” modifier sets
• More accurate reporting by avoiding false ingredient usage

How Default Modifiers Work

Default Modifiers are configured at the item level within assigned modifier sets.

Modifier sets are still applied to items as usual, but individual modifiers within those sets can be marked as default. This allows multiple items to share the same modifier set while using different default selections.

Configure Default Modifiers

Configure in the Customer Hub

1. Log in to the Customer Hub.
2. On the left navigation menu, select Shift4 Dine > Menu > Items.
3. Select the Item you want to edit.
   
4. Locate the Modifier Set(s) assigned to the item.
5. In the Modifier Set assignment view, check the box to mark specific modifiers as Default.
6. Select Save.

Configure on the Workstation

1. On the Workstation, navigate to Manager > Settings > Menu > Items.
2. Select the Item you want to edit.
3. Under the Assigned Modifier Sets, tap the pencil icon to edit.
   
4. In the Modifier Set assignment view, check the box to mark specific modifiers as Default.
5. Select Save.

Next Steps

• To learn how default modifiers appear during ordering and on kitchen tickets, visit the Manage Default Modifier Display and Behavior article.
• For important limitations and how default modifiers work with online ordering, visit the Default Modifiers Limitations and Online Ordering Behavior article.