Description: Learn how to resolve common issues with the Table View long-press menu in Shift4 Dine.
Issue |
What to Check |
| Long-press menu does not appear | Confirm you are pressing and holding on an occupied table card. Empty tables do not have a long-press menu. Ensure the POS is running the version that includes this update. |
| Fire Next Course is not displayed in the long-press menu | Quick Coursing may not be enabled, or there may be no held items on the current ticket. |
| Transfer Table option not working as expected | Visit the Transfer a Table in Table View on Shift4 Dine article for detailed steps and known behaviors for the Transfer Table flow. |
| Long-press menu appears, but an action is missing |
Confirm the table has a single active ticket. The long-press menu is not available on tables with multiple active tickets, and some actions may not display as a result. If the missing action is Fire Next Course, visit the Use Table View Ticket Actions article. |
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