Description: Learn how to initiate a context menu with different options for sending an order using the Long Press gesture.
When the SEND button is pressed and held, you are presented with three options:
- Send & Stay: Send the existing ticket items and keep the current ticket open.
- Send & Continue: Send the ticket and exit to the ticket Grid view. This is the current default behavior of the SEND button in the POS.
- Send & New: Send the ticket and immediately open a new one.
- Send & Logout: Send the ticket and log out of the POS.
Common Uses
- Send & Stay is most commonly used when an employee wants to send part of an order, such as an appetizer, back to the kitchen to be prepared while the rest of the order is collected and entered.
- Send & Continue is normally used when the order has been taken and is ready to be prepared by the kitchen.
- Send & New is most commonly used when a staff member wants to submit the current order and immediately start another ticket.
- Send & Logout is most commonly used on shared stations. It prevents another user from creating a new ticket with the wrong login.
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