Resolve a "Battery Critical! Payments Cannot be Taken" Error on SkyTab Glass

What is causing this Error?

The battery is critically low. You need to charge your device immediately.

SkyTab Glass is designed to prevent certain payment-related activities when the battery level is too low to ensure the action is completed.

While the battery is critically low, you are prevented from:

• Taking a payment

• Voiding or refunding a ticket

• Other activities related to payments

How do I resolve this Error?

This issue is easily corrected by placing the SkyTab Glass device on a charger. Even if the battery level is critically low, the device detects that it is charging and allows you to complete all payment-related activities.