Void a Payment on SkyTab POS

Description: Learn how to void a payment on SkyTab POS. If you've used the wrong payment method or paid out the wrong ticket, the best solution is to void the transaction.

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Note: You will require the "Void Transactions" permission to complete this procedure.

Note: Void should be used for same-day payment changes. When working with historical data, it is best to use a refund.

1. Navigate to completed tickets by tapping on Order > Completed.
   
2. Select the ticket and select Void Payment.
   
3. Select the payment from the list, then select Void. 
   
4. Once the payment has been voided, the ticket will be reopened and moved to the Open tab on the Tickets grid.
   
5. Select the ticket and tap Payment Summary. The voided payment should be shown in red.