Description: Enable the Advantage program, available for the PAX A80, A800, and A930 on the SkyTab SOLO app in the forms of the Supplemental Fee, Cash Discount or Dual Pricing option.
WARNING: Advantage Program and Debit/EBT transactions are incompatible!
Configure Advantage Program
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Open the SkyTab Solo app.
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Select the three lines in the upper left to access Settings.
- Select the Business Profile option.
Enabling Supplemental Fee
Merchants have the ability to implement a fee on top of transactions regardless if cash or credit is used.
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Scroll down to Supplemental Fee to configure the Supplemental Fee Percentage up to two decimal points (e.g., 4.00%, 3.25%). The default is 0%.
- To enable, slide the toggle next to Enable Supplemental Fee.
- The description of the fee is a Supplemental Fee for purposes of printing on the receipts.
- The Supplemental Fee Percent to be entered for the account can be confirmed here.
Additional Notes:
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- Supplemental Fee is automatically added to the custom amount entered by the user and to fast pay amounts if the user sets up fast payments.
- Supplemental Fee is calculated pre-tip.
- Supplemental Fee is never added to a tip.
- The Android “back" button (bottom left of the device) can be used to go back/interrupt the payment flow (e.g., guest decides to pay cash when the animated insert/tap screen is showing).
- The sale will be sent to the payment platform/gateway with the Supplemental Fee included in the charge amount.
- The Supplemental Fee percentages can be found on the merchant program page in Titan.
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Note: The gateway has no coding to flag when a Supplemental Fee is included, and consequently, the fee will not be identified separately within LTM.
Supplemental Fee Payment Flow
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Select Pay Custom Amount, then enter the amount that needs to be paid.
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The Supplemental Fee will apply regardless of the tender type selected.
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To bypass the fee, you can select the 3 dots (...) in the upper right corner for the prompt to appear. Then tap Remove Supplemental Fee.
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Once the payment is accepted, you will see the Receipt Screen.
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When you print the receipt, it displays the Supplemental Fee under the Payment Amount.
Enabling Cash Discount
The Cash Discount option allows merchants to offer their customers discounts when opting to pay with cash. The SOLO app will automatically calculate and apply the discount to the posted price on the screen.
Navigate to Settings > Business Profile and scroll down until you see Cash Discount:
- To enable, slide the toggle next to Enable Cash Discount.
- The Cash Discount Percent to be entered for the account can be confirmed here.
Additional Notes:
- Cash Discount is automatically added to the custom amount entered by the user and is reflected on the cash tender.
- Cash Discount is calculated pre-tip.
- Cash Discount is never added to a tip.
- The Android “back" button (bottom left of the device) can be used to go back/interrupt the payment flow (e.g., a guest decides to pay cash when the animated insert/tap screen is showing).
The sale will be sent to the payment platform/gateway with the Cash discount included in the charge amount. - The Cash Discount percentages can be found on the merchant program page in Titan.
Note: The gateway has no coding to flag when that Cash Discount is included; consequently, the fee will not be identified separately within LTM.
Cash Discount Payment Flow
- Select Pay Custom Amount, then enter the amount that needs to be paid.
- The Cash Discount will apply when selecting Cash.
- Enter the amount tendered given.
- Tap "Print Only" if a receipt is needed.
- When you print the receipt, it displays the Cash Discount under the Payment Amount.
Enabling Dual Pricing
The Dual Pricing option allows merchants to display separate cash and non-cash totals on customer facing displays and receipts. The cash price is automatically applied when cash or gift cards are selected during the payment process.1
- To enable, slide the toggle next to Enable Dual Pricing.
- The percentage to be entered for the account can be confirmed here.
Additional Notes:
- Dual Pricing is automatically added to the custom amount entered by the user and is reflected on the cash tender.
- Dual Pricing is calculated pre-tip.
- Dual Pricing is never added to a tip.
- The Android “back" button (bottom left of the device) can be used to go back/interrupt the payment flow (e.g., a guest decides to pay cash when the animated insert/tap screen is showing).
The sale will be sent to the payment platform/gateway with the Dual Pricing percentage included in the charge amount. - Dual Pricing percentages can be found on the merchant program page in Titan.
Note: The gateway has no coding to flag when Dual Pricing is included; consequently, the fee will not be identified separately within LTM.
Dual Pricing Payment Flow
1. Select Pay Custom Amount, then enter the amount that needs to be paid.
2. Dual Pricing is automatically calculated and applied on the payment screen showing Non-Cash Price and Cash Price.
3. To bypass the fee, you can select the 3 dots (...) in the upper right corner for the prompt to appear. Then tap Remove Dual Pricing.
4. Once the payment is accepted, you will see the Receipt Screen.
5. When you print the receipt, it displays the Non-Cash and Cash price that was presented on the payment screen under the tip section.|
Disabling Supplemental Fee from BroadPOS Shift4
Important: When using the Supplemental Fee Mode option, make certain that the option is disabled from the BroadPos Shift4 application, as this will result in payment errors on SkyTab SOLO.
If you receive the following error when attempting to run a transaction, make sure BroadPOS Shift4 has Supplemental Fee Mode set to disabled.
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Log in to the PAXSTORE by entering your login credentials and selecting Login.
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Select Terminal Management >Terminal List.
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When searching with a MID or DBA Name, the account you are looking for should be listed.
- Once you select the device you are looking for, the PAXSTORE directs you to that station’s Dashboard, then select App & Firmware.
- From the dropdown, select Operation History.
- Select the last time the BroadPOS app was updated.
- Reset the last app, Push.
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Select the EDC tab.
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Set Supplemental Fee Mode to Disabled.
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The BroadPOS configuration is now complete. Scroll to the bottom of the screen and select Save, then Next to continue.
- Select Activate and OK on the confirmation screen to push the app with parameters.
- After waiting a few moments, please check if the new parameters have been downloaded to the device. The completed task should read, ‘Your push task has succeeded.’ If not, wait until it does before launching BroadPOS.
- The app is now configured and should be listed as active. It will appear on the SkyTab Device as soon as it is connected to the internet.
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