BroadPOS Shift4 P2PE Application Terminal Level Functions

Description: Refer to the instructions below for BroadPOS Shift4 P2PE application terminal level functions.

Note: When any of the following steps prompts a password input it will be in the MMDDYYYY format.
Note: To enable Clerk/Server mode in the application, you must use the Operator settings in the function menu

Internal
The internal sections below will be done via a file push and not terminal level change, If needing to run the merchant through these Terminal level Functions, proceed with Caution, as future pushes will reset terminal changes. Any file pushes would require the merchant to close the current batch on the machine to install the update.

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FUNC Menu

• SETTINGS
• REPORTS
• HISTORY
• RE-PRINT
• OPERATOR
• BATCH
• TIP MENU
• STORE&FORWARD

Batch Password Protect

1.  Press FUNC from the main screen.
2. Select Settings.
3. Select Merchant Settings.
4. Select batch and choose Always Enabled or Password Protected.

Clerk/Server ID

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Merchant Settings.
4. Scroll to the bottom section, Additional Prompts, then tap the button on and off to disable/enable.

Invoice Mode

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Merchant Settings.
4. Scroll to the bottom section, Additional Prompts, then choose Invoice Mode. Choices are: Disabled, Enter Manually, Auto Incremental.

Invoice Number

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Merchant Settings.
4. Scroll to the bottom section, Additional Prompts, then choose Invoice and input base invoice number for specialized invoice numbers.

Demo Mode

1. Press FUNC from the main screen.
2. Select Settings.
3. Press Operation Settings.
4. Turn on/off Demo Mode.

No Paper Mode

1. Press FUNC from the main screen.
2. Select Setting.
3. Press Operation Settings.
4. Press No Paper Mode. Choices are Enabled, Disabled, Autocheck.

Signature Type

1. Press FUNC from the main screen.
2. Select Settings.
3. Press Operation Settings.
4. Press Signature Type. Choices are e-Signature and On Paper

Disclaimer Setup

1. Press FUNC from the main screen.
2. Select Settings.
3. Press Operation Settings.
4. Press Disclaimer Setup. Choices are Yes, No, Sign Line Only.

Receipt Print

1. Press FUNC from the main screen.
2. Select Settings.
3. Press Operation Settings.
4. Pre-print On/Off.

Receipt Font

1. Press FUNC from the main screen.
2. Select Settings.
3. Press Operation Settings.
4. Press Font Size. Choices are Medium, x-Small, Small, and Large.

Commercial Card Support

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Press Commercial Card Support enable/disable.

Tip Enable/Disable (Other)

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Transaction Settings.
4. Select CREDIT.
5. Scroll to the bottom and choose the button next to TIP to enable/disable.

Tip Suggestion

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Press Tip Suggestion enable/disable.

Tip Enable/Disable (Tip Options)

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Press Tip 1.
5. Enable/Disable Tip.

Tip Line/Prompt

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Press Tip 1.
5. Press Tip1 Menu/Transaction.
6. Choices: In Transaction - prompts for tip entry during sale. In Tip Menu - Tip line prints on slip.

Duplication Check

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Scroll to the bottom, Local Duplication Check enable/disable.

Split Tender

1. Press FUNC from the main screen.
2. Select Settings.
3. Press System Settings.
4. Scroll to the bottom, Split Tender enable/disable.

Clear Transaction

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Other Settings.
4. Choose Clear By Trans option (this is the first transaction).
5. Enter the transaction number.

Clear Database

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Other Settings.
4. Choose Clear All option (Clear All is 4th down).

Edit Header/Footer(Trailer)

1. Press FUNC from the main screen.
2. Select Settings.
3. Select Other Settings.
4. Scroll to the second & third sections to edit header and trailer text.
5. Type new text and confirm for each.

Default Report

1. Press FUNC from the main screen.
2. Press Reports.
3. Default Report - will print whatever is the default report (to change see: Current Report).

Change Default Report

1. Press FUNC from the main screen.
2. Press Reports.
3. Press Current Report.
4. Press Report Type. Choices are: Condensed, Short, Journal, Totals.
5. Press Print to ensure this is what you are looking for.

History Report

1. Press FUNC from the main screen.
2. Press Reports.
3. Press History Report.
4. Choose the start date, end date, then print.

Tip Report

1. Press FUNC from the main screen.
2. Press Reports.
3. Press Tip Report.
4. Print.

Re-Print Last Receipt

1. Press FUNC from the main screen.
2. Press Re-Print.
3. Press Print Last.

Re-Print Any Receipt

1. Press FUNC from the main screen.
2. Press Re-Print.
3. Press Print Any.
4. Choose which transaction number and receipt type. Choices are Customer and Merchant.

Print Detail Report

1. Press FUNC from the main screen.
2. Press Re-Print.
3. Press Print Detail.

Batch Close

1. Press FUNC from the main screen.
2. Select Batch.
3. Batch Close and then All. *If prompted, “close w/ untipped?” and they have no other tips to enter, press Ok.

Enable WiFi

1. Press the Home button.
2. Press Settings from the Android home.
3. Press WLAN and turn on.
4. Choose your WiFi.
5. Enter Password and press Connect.

Enable LAN

1. Press the Home button.
2. Press Settings from the Android home.
3. Press Ethernet and turn it on.

Password Protect/Enable/Disable Transaction Types

1. Press FUNC from the main screen.
2. Select Settings. Choices will be Credit, Debit, VTGift, and VTLoyalty.
3. Select which you would like to edit.
4. Select the transition type you would like to enable, disable, or password protect.

Enable/Disable Card Brands

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings and look at the section “Card Types”. Choices are Visa, MasterCard, AMEX, Diners, Discover, JCB, enRoute, and Extended.
4. Enable/Disable as needed.

Cashback Prompt

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings, scroll down to “Additional Prompts”.
4. Cashback Prompt Enable/Disable.

Enable/Disable Customer Copy

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Transaction Settings.
4. Press Credit.
5. Enable/Disable Print Customer Copy.

Enable/Disable Customer Name

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Transaction Settings.
4. Press Credit.
5. Enable/Disable Print Card Holder Name under other section

Debit EDC Support Enable/Disable

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Transaction Settings.
4. Choose Debit.
5. Enable/Disable EDC Support.

Enable/Disable Store&Forward

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Operation Settings.
4. Enable/Disable Store&Forward.

Store&Forward Mode

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Operation Settings.
4. Choose Store&Forward Mode. Choices are Stay Online, Stay Offline, Offline Until Batch, Offline on Dmnd.

Find File Type

1. Press FUNC from the main screen.
2. Press Settings.
3. Press System Settings.
4. Industry Type will say Restaurant or Retail.

Find Current Transaction Number

1. Press FUNC from the main screen.
2. Press Settings.
3. Press System Settings.
4. View current in Transaction No.

PING

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings.
4. Press Communication.
5. Press Ping. This will be the default Google Server URL.
6. Press Confirm.

Check/Change Auth URL

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings.
4. Press Host Settings.
5. Press Auth URLs.

Check/Change Auth Port

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings.
4. Press Host Settings.
5. Press Auth URLs.

View Auto Batch Time (Cannot change)

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings.
4. Press Host Settings.
5. View Start Auto Batch Time.

Clear Token Registration

1. Press FUNC from the main screen.
2. Press Settings.
3. Press Merchant Settings.
4. Press Host Settings.
5. Press Host Register. Choose Clear Regist.

*Will need to revoke token on Lighthouse Transaction Manager

Enable Address Verification on Swipe

1. Press FUNC from the main screen.
2. Press Settings.
3. Press System Settings.
4. Press AVS on Swipe.
5. Choices will be: All, Visa, MasterCard, AMEX, Diners, Discover, JCB, enRoute.

View Current Transactions

1. Press FUNC from the main screen.
2. Press History.
3. Will show current sales in batch only.

Menu Timeout

1. Press FUNC from the main screen.
2. Press Settings.
3. Press System Settings.
4. Select Menu Timeout.

EMV Key Report

1. Press FUNC from the main screen.
2. Press Reports.
3. Press EMV Key report.

Change Input Mode

1. Press FUNC from the main screen.
2. Press Settings.
3. Press System Settings.
4. Press Input Mode. Choices are Input Tip Amount and Input Total Amount.

Query Operator

1. Press FUNC from the main screen.
2. Press Operator.
3. Press Query Operator.

Add Operator

1. Press FUNC from the main screen.
2. Press Operator.
3. Press Add Operator.

Delete Operator

1. Press FUNC from the main screen.
2. Press Operator.
3. Press Delete Operator.