Resolve Possible Delinquent Batches in Lighthouse Transaction Manager

What is causing this Error?

A delinquent batch is caused by one of the following conditions:

• When two users are attempting to modify or submit the same batch at the same time.
• The batch closing process was abandoned midstream by the user leaving the page.
• An internet failure caused an interruption of the batching process.

How do I resolve this Error?

When a delinquent batch is present, you will see a warning in Current Transactions and Archives that states you have a possible delinquent batch. Click the Recover Batches button to go to your delinquent batch list.

When choosing to recover delinquent batches, it acts on all selected delinquent batches. You should first verify that you are the only user logged in to Lighthouse Transaction Manager (LTM) and are the only user accessing the delinquent batch.

1. Select the Delinquent batch(es) in question.
2. Press Return Selected to Current to reverse the batch closing process and put the transaction back under Current Transactions.
   • You will receive a message stating, "Snapshot rollback complete," and the system will give you the option to re-audit the transactions.
3. The Recover Batches process returns the transactions to the current as though a batch close was never attempted.
4. Re-close the batch to finish settling it.