Description: You can add an open discount to a ticket when you need to discount a specific amount from a ticket. Unlike pre-configured discounts which can be applied automatically or are tied to an order type, open discounts can be used on any open ticket.
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Note: You will need special permissions to add an open discount to a ticket.
- On the Order tab, select the ticket you wish to discount.
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Press Open Ticket or double-tap on the ticket to open it.
- With the ticket open, tap on the Discounts button located at the bottom of the ticket.
- On the Discounts selection screen, select Open Discount.
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Tap on the % or $ symbol to select the type of discount.
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Use the number pad to enter an amount, such as the price of a modifier that you want to make free.
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Before applying the discount, make certain you have the correct type applied! You do not want to give a $50.00 discount when you intended to give a 50% off discount.
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Press Ok to continue.
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Select a reason from the Reasons list. You can use the text field at the top to enter any additional notes about the discount reason.
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Tap Ok when you are finished.
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Check the ticket to verify that the discount is the correct amount.
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You can remove an open discount by pressing the Discounts button and selecting Remove Open Discount if there is an incorrect open discount on the ticket.
Once you've verified the discount, take the payment for the ticket as you normally would.
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