Cancel Payment on a Sales Order (Void) in Dynamics 365

Description: Review how to cancel a payment on a sales order (void) in Dynamics 365.

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1. Locate the Sales order that you would like to cancel the payment for.
   
2. Navigate to Sales order, then Modify.
   
3. Once done, your order will be switched back to active. From here, select Payments.
   
4. From the Customer payments form, there will be an option to Delete the payment record selected. Selecting this option will issue a void.