End of Day - Close Tickets on SkyTab POS

Description: Review the closing tickets portion of the End of Day process on SkyTab POS below.

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Manager Process

To find this screen, navigate to Manager > End of Day. 

Tickets

An employee cannot clock out of the system unless all tickets are closed out. If a user forgets to clock out, there is the possibility there are still tickets open on the POS.

1. Tap Close Open Tickets to go to the Open Tickets screen.
2. From here, select Show All to view every employee's tickets.
   
3. Select the ticket. You can transfer it to another user, void it, or select Take Payment. For additional information on opening additional tickets, refer to Manage Tickets on SkyTab POS.
4. Select the ticket displayed and then select Open Ticket. You can take payment, void items, remove or restore taxes, and print the guest check receipt using the Print button.

Closing Drawer/Bank With Open Tickets on POS

You can still close out the drawers/banks if there are open tickets on the POS terminal. However, employees need to close out open tickets on the POS terminal for them to be able to clock out.

Employee Process

1. Open your dashboard by tapping on your name in the upper right corner of the screen.
   
2. Tap the Close Open Tickets button to go to the Open Tickets screen.
   
3. Tap on the ticket displayed and then tap Open Ticket.
   
   
4. Here, you can transfer your ticket to another user, void the ticket, or tap Take Payment. Refer to Manage Tickets on SkyTab POS for additional information. Follow this process for additional open tickets.
   
   
5. Once all tickets are closed, return to your employee dashboard.