Resolve 'Lane Closed' Message in IPP350 for Appetize

Description: Follow the steps below to update the connection settings and resolve the "Lane Closed" error on an IPP350 device. 

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1. Reboot the device by holding the yellow and # buttons at the same time.
2. Once the device displays the following page, enter in 2634, and hold the green button and the F button.
   
3. Press 3 for TDA.
4. Press 0 for Configuration.
5. Press 0 for Communications.
6. Press 0 for Select Comm Type.
7. Press 3 - USB<>HID.
8. Then select the green button to save.
9. Select the red button three times to go back.
10. Finally, choose 1 - Yes to save and reboot.

APL/SDK FreedomPay Connections

The new FreedomPay APL/SDK gateway option with IPP350 devices requires a different connection than the traditional configuration. 

Method 1:

1. Once powered on, watch for the screen (white background/black text) that has tiny text.  Security will precede it.
2. Enter this quickly while on the tiny text page:
   • 2634
   • Green button
3. Press 3 for TDA.
4. Press 0 for Configuration.
5. Press 0 for Communications.
6. Press 0 for Select Comm Type.
7. Press 4 for USB<>SerialConv (CDC).
8. Press the green button to save.
9. Press the red button to go back (press three times).
10. Press 1 for Yes to save and reboot.

Method 2:

Once configured, you can also manage the communication port by following the steps below:

1. Press the F key five times once the IPP is fully booted up.
2. Select Change Port.
3. Use the arrows to scroll to USB<>SerialConv (CDC).
4. Select Save.