Description: Review how to view transactions in FreedomPay below.
- First, please log into the FreedomPay portal by visiting https://enterprise.freedompay.com/Login and logging in with your credentials.
- Once logged in, select Batch > View Transactions.
- Next, you can select the venue under the Navigation section on the left.
- Once you've selected your venue, you can now search for transactions.
- Under Search Transactions, navigate to the Request ID or Invoice No field.
- In the Request ID field, you can paste a Transaction ID from Connect to search for the corresponding transaction in FreedomPay (don't forget to adjust the date range):
- In the Invoice ID field, you can paste an Order ID from Connect to search for the corresponding transaction in FreedomPay (remember to adjust the date range).
- You can see the transaction details after clicking Search (above). Here, you can see if the transaction was captured or any errors occurred.
- Other filters that can be used include the Account Last 4 for the last four digits of the credit card, the Request ID for the corresponding Transaction ID, or a date range using the Start Date and End Date filters.
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