Employee Roles in Appetize

Description: Employee Roles control a user's access and functionality in Appetize products. Roles can be created or managed at the Enterprise or Venue level. Employee Roles must be created before Employee Account creation.

Permissions Sets must be created before creating an Employee Role. 

Note: Items are controlled within the Terminal Role and the setting does not need to be configured when creating an Employee Role. Items are Activate Classic features that are not currently supported in Enterprise versions.  

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Create Employee Roles

1. Log in to Connect and select Options from the left-side menu. 
2. Select Employee Roles from the Options menu.
3. Click the blue Create button.
   
4. Configure the options on the General tab. 
   • Role Name: Name used to identify a given role; recommended to include specific Activate tabs, print, digital signature, etc., to help identify the purpose of the role.
   • Permissions Set: Select a Permissions Set from the drop-down list. 
   • ** Default Offline Mode: The Offline Mode is enabled by default after logging in; it is recommended to use Auto mode in case the network is unstable. POS will respond automatically.
   • * Profile Type: Select either POS or Restaurant Mode. 
   • Level: Determine the level of the Connect user that will be able to assign this Employee Role to accounts.
   • * Edit Offline Order: This function can be enabled to edit an order while running offline. 
   • Offline Order Limit: The dollar amount users can accept during offline credit card transactions.
   • Request Timeout: The number of seconds a request attempts or responds to a transaction.
   • Orders Autocomplete: Enable if orders should complete automatically. 
   • Orders Autocomplete Minute: The number of minutes for a transaction to autocomplete on the KDS if not manually completed before the time set.
   • ** Submit Orders By: Select what information will be referenced when submitting the order on the receipt, at the KDS, and in the order details. 
     
     • Terminal Name
     • Card Holder
     • Device Name
     • Both Terminal and Card Holder. 
   • ** Select First Screen: Selecting this will default to this category when signing into Activate. (ie. All, Food, Drink, or Alcohol)
     • Note: For use with Category Groups. 
   • ** Default POS Category: Selecting this will default to this category when signing into Activate.
     • Note: For use with POS Categories.
   • * Printing Preset: Select from Standard or Restaurant. Restaurant mode prints credit card vouchers for customers to add a tip and sign on a paper receipt. 
   • Is Manager: Enable if this employee role is intended for manager accounts.
   • * Time clock only mod: Configuration for POS to be designated as a time clock-only device for shift tracking integration.
   • ** Force Logout after transaction: Enable the terminal or POS to go back to the PIN screen automatically after each transaction.
   • ** Seat Required: Enable for Activate to prompt for seat selection when opening a check or submitting an order.
   • ** Require Seat Confirmation: Enable the confirmation of seat selection after updating or closing the order.
   • ** Enable Barcode Scanner for iOS Retail: Enable the use a scanner on iOS devices with a compatible mTab credit card reader.
   • Special Instruction: Enable to add instructions per menu item during a transaction in Activate by clicking on the item.
   • * Kiosk Mode: Adjusts power draw mode of the mTab credit card reader. 
   • * Parking Pass Mode: Setting to enable parking pass mode on iOS device.
   • Cash Room Capabilities: Enable setting requiring employees to use POS bank functions.
   • Starting Bank Amount: Set the starting bank amount in this box.
   • Require Bank To Use POS in Connect: Enable if banks are managed in Connect only.
   • Auto Bank: Enable Auto Bank to have a bank template applied automatically.
   • * Enable Split Check: Setting to enable split check function.
   • ** VDFLine1: Customizable text displayed on Line 1 of 2 line customer display.
   • ** VDFLine2: Customizable text displayed on line 2 of 2 line customer display.
   • ** Enable Login Message: By enabling this function, messages set at VFDLines will show on Activate. 
   • ** Login Message Frequency: Click on the drop-down list to select message frequency. 
   • ** Refresh Timer: Set how often Activate communicates to the cloud in seconds to get the latest updates or changes in Connect. 
   • ** Maximum allowable CustomDiscount Value per Item: Numerically set the maximum discount amount per menu item. 
   • ** Maximum Allowable Custom Discount Value for Cart: Numerically set the maximum discount amount per order. 
   • ** Inactivity Timeout: Time in seconds, after which the POS will log out due to inactivity.
   • ** Inactivity Warning Duration: Warning message before inactivity timeout logs the user out.
   • ** Show Actions: This enables User Actions.
   • ** Dual Authentication: Additional layer of security for account login to include Employee ID and PIN.
   • ** Allow Price Changes for Orders: Enable feature to allow price changes on orders.
   • ** Price Changes require Supervisor Approval for Orders: Enable setting to require manager approval for price change.
   • ** Allow Price Changes for Return: Enable feature to allow price change on returns. 
   • ** Price Changes require Supervisor Approval for Returns: Enable setting to require manager approval for price change for returns. 
   • Automatically return to menu (Seconds): Set in seconds a screen timer to go back to the main menu screen. 
   • Is proxy server: designates workstation as check sync server in table service environment
   • * Enable Checks Combine: When using table service enable this setting to allow the employee to combine multiple checks into one. 
   • * Transfer Checks: When using table service enable setting to allow an employee to transfer checks to another employee within the same vendor.  
5. Click the green checkmark in the upper right corner to save.
6. Once the role is saved, the additional tabs can be accessed to continue configuring. 

Core UI

Core UI allows for the configuration of functions in Activate. Please see Terminal Roles - Core UI.

Checkout 

Please see Terminal Roles - Checkout.

Fee/Tip/Tax

Please see Terminal Roles - Calculations.

Payment

Please see Terminal Roles - Payments.

Check Number

Check Numbers are used to auto-apply a customer-friendly check number range to a transaction. This is helpful in pickup scenarios to have an easy reference number to call. 

Please see Terminal Roles - Check Number.

Splash Screen

Images to be programmed for use on an Elo customer-facing display. Please see Terminal Roles - Splash Screen.

External Value

This tab will control all the 3rd party payment integration settings for the terminal behavior. These settings are applicable to Enterprise. Please see Terminal Roles - External Value.

Note: For Classic 3rd party payment integration settings please see the Payment tab.

Manager Override

Please see Terminal Roles - Manager Override.

History

The History tab shows changes made to the Terminal Role. Filter the information by Users, Property, and Dates.