Description: Follow these steps to close checks or tabs in Activate Classic.
In Restaurant mode, checks/tabs must be closed out at the end of a shift to complete the orders.
Close after Adding New Item
- To close a Check after adding an item, select the Closeout Check option.
- Enter any codes that need to be applied to the order and select the payment method.
- Once the payment method is entered and accepted, a confirmation page will appear that states Check Closed Successfully.
Close from Check Orders
- Pull up the left side menu by holding down on the Account name in the top left corner.
- Select Check Orders and then the Opened Checks tab.
- Choose the icon that has an arrow with an open door to edit the check.
- Select Closeout Check to edit the items if needed and then select Payment Method.
- Once the payment method is entered and accepted, a confirmation page will appear that states Check Closed Successfully.
Enter in Credit Card Tips
- Login to Activate and pull up the left side menu by holding down on the Account name in the top left corner.
- Select the All Orders tab and then select the Pending/Close order table to see a list of all credit transactions for the night.
- In the search field above enter the Order ID on the receipt and select the order.
- Choose the Add Tip/Close Order button. If the tip is a different tender than the original payment, select Add tip with a different tender.
- Choose one of the preset amounts or select Custom to enter in the tip then select Continue.
- Select Apply and press the Close Order button to move the transaction to Completed.
Comments
0 comments
Please sign in to leave a comment.