Mobile Ordering Connect Settings for Appetize

Description: Learn about the mobile ordering connect settings for Appetize.

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Mobile Ordering Section

If you're interested in setting up Mobile Ordering for your Venue, please contact Support via email to discuss the process further. 

General

• Default Vendor: Select the default Mobile Ordering Vendor.
• Seat Required: A seating layout has been established, which will prompt the customer to select their seat before a purchase can be made. 
• Allow Tip: If tips are enabled anywhere throughout the Venue, select 'Enabled.'
• Info: General Venue information that is displayed to the customer in the mobile ordering application.
• Convenience Fee: Enable or disable the aforementioned Fee settings.
• Fee Text: An explanation of the fees enabled. 
• Fee Type: Select 'Flat Fee' or 'Percentage' if a Fee is applicable to your Venue Orders.  
• Fee Amount: The numerical amount of the Fee, whether it is a 'Flat Fee' or 'Percentage.'
• Promo: Select 'Enable' if the Venue is providing special promotions through Appetize. 
• Tax Percentage: A numerical value of the tax. 
• Accept Beacon Payments: Enable Beacon Payments.
• Should Preselect Default Tip: Enable to have mobile ordering tip default to the standard tip rates.
• Enable Email Opt-In: Enable the option for customers to give permission for a company to receive emails from them.

Support

• Customer Call Number: The customer support number the customer may use to call the Venue. 
• Customer Text Number: The customer support number the customer may use to text the Venue. 

Extras

• Receipt: Enable or disable whether receipts are sent to the customer after they make a purchase.
• Receipt Text: The text that appears on the confirmation screen after an order has been placed.
• Seat Geek ID: The Venue ID pulled from the public app that copies publicly posted event information to the Event calendar. Please contact your Account Manager for help finding your Seat Geek ID.
• Event: Event populated from the Event calendar and is automatically pulled if seat Geek ID is populated.
• Tweet Message: Customizable Tweet message that appears on the Order confirmation screen. 
• Show Chase Banner: For sponsorship purposes. 
• Show LiveNation Promo: For sponsorship purposes. 
• No Fee on Amex Purchase: Removes the fee on American Express credit cards. 
• Use Rich Merchandise View: For sponsorship purposes. 
• Only Info:
• SHOW GRADIENT ON IMAGES: Apply gradient over images

Ad Campaign

Enable Ad Campaign: Enable banner for Ad

ApplePay

• For questions regarding this section, contact your Account Manager or Support directly.