Set up Magnetic Striped Cards for PIN Swipes in Appetize

Description: Learn how to set up and test magnetic striped cards for PIN entry in Activate, ensuring alignment between the Employee PIN in Connect and the programmed PIN on the card's mag stripe through a testing process on the terminal's Control Panel.

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Often, customers use magnetic striped cards to enter their PIN using Activate. The setup is simple:

In Connect, go to Accounts and select the user's account name. Be sure the Employee PIN matches the PIN that is programmed on the user's card mag stripe.

To test the mag stripe on the card:

1. Press the two buttons at the bottom right underside of the terminal screen simultaneously (or hold the power button down for 2-3 seconds).
2. A Control Panel screen will appear asking for the password to the device (password is 1elo).
3. At the bottom of the screen, select Apps.
4. Select Settings.
5. Select Peripheral test APP.
6. Locate the MSR section and tap from Off to ON (Key Injection will appear).
7. Be sure the setting is on HID.
8. Swipe the mag stripe card, and the data programmed on the card will appear in the white field box.
9. The Mask Track 2 should be the Employee PIN number that is in the Connect account profile.
10. Then, retest the card with an Activate login. 

Additional info:

Customers can get cards from any supplier. As long as there is a mag stripe, the cards will work when Connect is assigned the correct PIN number.