Sync Offline and Declined Orders in Appetize

Description: The Sync/Declined tab allows ActivateX users the ability to re-synchronize orders placed in the Declined queue after being declined by Connect due to a checkout discrepancy.

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Note: This feature is available in Activate X v13.3 or higher.

1. Log into Activate and pull up the left menu by tapping the hamburger icon (3 lines) in the top left corner.
2. Once the menu appears, select All Orders. 
3. Select the Sync/Declined tab. 
4. Tap Sync All Orders.
   
   

A window will appear to show the progress of the sync and confirm if successful or not when complete.