Automatic Shift Merge Overview

Note: This feature is currently in pilot and is not available for all merchants.

Description: Learn about SkyTab's automatic Shift Merge capabilities.

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What is Shift Merge?

As a part of SkyTab's local sync capabilities, Shift Merge will automatically detect any overlapping shifts an employee may have and merge these to a single timeclock record to reduce labor reporting issues. Overlapping shifts can occur in various ways but generally, happen when an employee attempts to clock in on more than one SkyTab device where at least one of those devices is not communicating properly. 

How does SkyTab Choose Which Shifts to Merge?

When duplicate, overlapping shifts are detected, SkyTab will merge these records to a new single timeclock record using the earliest clock in time and latest clock out time. 

How do I See a Merged Shift Record?

Users will be prompted from the Manager > Timeclock screen if there have been any merged shifts.

If the “Don’t show this message again” prompt is selected, it will not be shown again for that user.

The new merged shift record will be shown in the timeclock record next to the employee name with the Shift Merge icon:

What Action Needs to be Taken?

None. SkyTab will handle merging these records automatically. If a merged record is created, the clock in and out times should be reviewed for accuracy and adjusted as needed. Users can tap on the merge icon in the timeclock to note that this record was reviewed. The icon will simply change from red to green.