Description: Learn how to install the Ingenico USB driver and configure the setup.
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Visit the Latest Versions of Shift4 Products - Gold Standard to download the Ingenico USB Drivers Package Installer before continuing. This driver must be installed on Windows 7 units to ensure COM Ports do not change. Windows 10 and above do not require the extra driver.
Important: The Ingenico PIN Pad will NOT work on Windows 7 terminals without the installation of this USB Driver.
- Under the Windows Administrator profile, copy the Ingenico USB Drivers Package Installer to the desktop.
- Once copied, find the file icon (below) and double-click it to launch the wizard.
- On the Ingenico USB Drivers Wizard Welcome screen, press Next to begin the installation.
- Press Next to install using the default destination folder.
- Upon selecting the installation file, the USB Driver Parameters window appears. This window allows you to force the COM port to be your preferred port. It is recommended by Ingenico that you DO force the port to your preferred one. To do so:
- Check the "Force COM Port Feature enabled" checkbox.
- Under Select Connection Order input the preferred port COM 99 (not all Windows have to be populated).
- Under the Product ID field, select 0060 for IPP320/350 and 0084 for Lane3000. Once the Product ID is selected, set the Virtual Com Port to 99.
- When complete, select Next.
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Optional: On the Advanced Parameters screen, remove the option to "Uninstall Microsoft Usbser driver(s)," then press Next to continue.
Note: If opting to leave the option of Uninstall Microsoft Usbser driver(s) enabled, this may require a reinstallation if utilizing other USB devices with this machine. - Leave the Start Menu Folder selection at its default location, then press Install to begin the installation.
- When the installation is complete, press Finish to exit.
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