Create “Generic / Text Only” Printer

Description: Create the “Generic / Text Only” Windows printer that is used on our POS systems with the below steps.

Note: This guide was written based on Windows 7, but the steps are fairly identical to Windows XP except the images shown will be slightly different, and “Printers & Devices” is called “Printers & Faxes” on XP.

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Internal note: 

"Generic / Text Only" printers should be used for all current makes/models of Shift4 printers (because they do not require drivers). Generic / Text Only printers are set up for Advanced Retail and QSR.

• HT-Retail: do not rename the printer from “Generic / Text Only” as the software points directly to this naming convention and should be kept as-is
• QSR: rename each Generic printer to “Receipt1”, “Receipt2”, “Receipt3”, etc. accordingly; however, they are in essence just a basic Windows printer like Retail

1. To begin, click on Start and go to Devices & Printers.
2. Click Add A Printer.
3. Select Add a Local Printer.
4. Select the COM port that has been assigned for the Virtual COM Port and press Next.
5. Select the Generic / Text Only printer under manufacturer Generic.
6. If you’re asked what version you want to use, click on Replace Current Driver.
7. Click Next.
8. Click Next.
9. Press Finish to complete the setup. Do Not press “Print a test page” because the baud rates have not been set up and this will most likely fail.
10. Right-click on the newly created Generic / Text Only Printer in Devices & Printers and Select Printer properties.
11. Click on the Ports tab.
12. Click on the newly created port and press Configure Port.
13. Select the appropriate Baud Rate from the following options, then press OK to save.

• Sinocan P06: 19200
• Sinocan P11: 19200
• Epson TM-20II: 38400
• Epson T-20: 38400
• Seiko SII RP-D10: 115200