Resolve a Ticket Question Mark Appearing on the ChefTab Kitchen Video System

What is causing this Issue? 

We have seen a bug in the ChefTab Pro software where a second ticket is being created with only a question mark in the content.

How do I resolve this Issue? 

To fix this, update the ChefTab KVS to the newest version. This issue has only been seen on QSR & Delivery, but it is still important to ensure that ALL ChefTab systems are on the newest version. To do so:

1. Press the Menu button on the system.
2. Scroll down and select Check for Updates.
3. Move the arrow keys to highlight and select Check for Updates.

Note: If connected to the internet, the newest version of the software will be downloaded.