Description: Learn how SkyTab POS enters Offline Payments mode when the internet connection is lost and attempts to recover by processing transactions every 30 minutes until it reconnects.
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- To ensure you have this feature set up, visit Configuring Offline Payments Mode.
- Learn how to use Offline Payments Mode during disruptions.
To watch more how-to videos, visit our video section.
When the internet connection is lost, SkyTab POS will attempt to process any offline transactions every 30 minutes. If the first attempted online transaction fails, offline mode will remain active, and SkyTab will wait another 30 minutes before attempting payment again.
If an offline transaction is successfully processed, SkyTab will return to Online Payments mode and begin processing offline transactions in the background.
IN PILOT
For Pilot merchants on v1.111.1 and up, SkyTab POS will now perform a check with the gateway every 10 minutes. If the check is unsuccessful, SkyTab will remain in Offline Payments mode. Otherwise, SkyTab will return to Online Payments and begin processing offline transactions in the background.
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