Description: Learn where to redeem, check the balance, or reload Shift4Gift eGift cards on the Workstation for Shift4 Dine.
Overview
Customers who purchase eGift cards receive two emails:
A confirmation email with their receipt sent to the purchaser.
- A separate email containing the eGift card sent to the recipient.
- This includes both a QR code and a card number for redemption.
- This includes both a QR code and a card number for redemption.
Where eGift Cards Can Be Used on the Workstation
| Location | Function |
|---|---|
| Payment > Gift Card | Redeem a card |
| Payment > Gift Card > Check Balance | Check a card balance |
| Order Entry > Gift Card > Check Balance | Check a card balance |
| Order Entry > Gift Card > Reload Gift Card | Activate/Increment a card |
Redeem an eGift Card
To use a Shift4Gift eGift card as payment:
- From the Payment screen, tap Gift Card.
- When prompted, either:
- Scan the QR code on the eGift card using the 2D barcode scanner attachment
or - Enter the card number manually
- Scan the QR code on the eGift card using the 2D barcode scanner attachment
A 2D scanner is required to scan QR codes. Merchants without one can purchase it through their Sales Rep. If you purchased your POS hardware outright (buyout), contact Support to request a 2D scanner.
There is a monthly fee for a 2D scanner.
Visit the Use Gift Cards on the Workstation for additional information.
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