Description: Understand how Ticket Payment Mode affects end of day (EOD) reports, ticket transfers, and tip ownership to choose the best configuration for your business.
Ticket Payment Mode Comparison
| Ticket Payment Mode | End of Day (EOD) Ticket Handling | Tips Ownership | Sales Ownership | Manager EOD Actions |
| Standard | Server must close their own tickets. | Server | Server | Can help close tickets, but ownership remains with the server. |
| Limited Cashier | Cashiers can close tickets. | Server | Server | Can settle tickets, sales stay with the server. |
| Full Cashier | Cashiers can close tickets. | Cashier | Server | Can close any ticket; tips owned by cashier who closes. |
| Manager | Managers can close any ticket. | Server | Server | Can settle and close tickets without changing ownership. |
Choosing the Right Ticket Payment Mode
Use the guide below to match your business needs to the appropriate Ticket Payment Mode:
- If you want tips to stay with the server even if someone else closes the ticket, choose Limited Cashier Mode.
- If you pool tips and want cashiers or managers to close tickets, choose Full Cashier Mode.
- If you want servers to handle their own tickets, payments, and tips, use Standard Mode.
- For managers who need to close tickets without taking ownership of sales, payments, or tips, assign Manager Mode.
Review your tip policy (individual vs. pooled) and closing responsibilities to ensure the mode you choose aligns with your reporting expectations.
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