Install a Marketplace Integration Directly in Lighthouse Business Manager

Description: Learn how to install a Marketplace integration entirely within Lighthouse Business Manager (LBM), submit your contact details, track installation status, and complete onboarding with the Integration Partner until the application is successfully installed.

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Harbortouch Hospitality, POSitouch, Future POS, Focus POS, and Restaurant Manager require an additional software component to connect the POS to Lighthouse (Shift4’s cloud platform). Once installed, this enables data synchronization and allows Marketplace apps and integrations to become available and visible in Lighthouse Business Manager (LBM). Please contact support or your dealer for assistance.

Note: This requirement does not apply to SkyTab POS, which is natively connected to Lighthouse and does not require any additional software.

If you need assistance at any point, please contact the Shift4 Support team.

Marketplace Application Installation 

1. Log in to LBM. 
2. Select Marketplace from the left navigation bar.
3. Select the Integration you want to install. 
4. Select View Details to access the integration’s detail page. 
   
5. Select Install.
   Important: If the application prompts you to “Request POS Upgrade,” you must select that and follow the prompts to arrange for a software update before you can continue with the installation.
6. You will be prompted to enter your Contact Details. The Restaurant Details section will automatically populate information from your Lighthouse account. 
7. If you already have an account with this Integration Partner, check the box for my restaurant has a “Integration Partner’s Name” business account. This will prompt the Integration Partner’s team to find your existing account and activate your Marketplace application.
8. If you do not have an account with them, leave this option blank, and the Integration Partner’s representative will contact you to assist you with an account setup.
9. Select Submit. The application will now install. 
   
   If the application page shows a yield sign in an orange circle and a clock symbol next to the Integration on the left navigation sidebar. This indicates the installation is still pending.
10. You will be contacted by the Integration Partner to go through an onboarding process before the accounts are linked. 
11. While you’re waiting for the Integration Partner to complete their onboarding process, you can upload your POS menu into Menu Manager.  Please consult the Online Ordering Setup for SkyTab POS article for instructions on configuring your online menu in Menu Manager.
12. Once the Integration Partner has completed the setup on their side, you’ll see a green checkmark indicating a successful installation. The clock icon in the left navigation sidebar will also disappear. If the integration still shows as Pending after you’ve worked with the partner to finalize setup, please contact them again to complete the remaining steps so the status can be updated accordingly.
13. Once installed, you can manage your account or uninstall the application at any time. 
    Note: The Manage button within the Integration’s application in Marketplace will now take you to the Integration Partner’s login screen.

Need Help With Your Integration? 

If you need assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact the Integration Partner’s support team.