What is causing this Error?
If you receive an error on your HT-Retail POS system that states "100010 CONNECT ERROR COM ERROR" while trying to process credit cards, this means that the TP-Link Router TL-R470T is having an issue. This can be confirmed by attempting to navigate to TPLink's configuration page and seeing whether or not it loads.
How do I resolve this Error?
- Reboot/power cycle the TP-Link Router.
- Once rebooted, try the transaction again.
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