Run the Missed Shifts & No-Shows Report in SkyTab Workforce

Description: Learn how to run the Missed Shifts & No-Shows report to identify scheduled shifts that were not worked. This report highlights shifts that do not have a corresponding employee timecard.

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This report is intended for accounts using timecards to capture employee clock-ins.

Before You Begin

• Employees must be clocking in and generating timecards.
• You must have access to Workforce reporting.

Run the Report

1. Log in to Lighthouse Business Manager (LBM). 
2. Log in to Workforce. 
3. At the top of the screen, select the dropdown displaying your business name.
4. Select Reports.
   
5. Select Missed Shifts & No-shows.
   
6. From the calendar, select:
   • A single day, or
   • A date range
     
     Shifts that meet the criteria (scheduled shifts without a corresponding timecard) will display.
7. (Optional) Select any column header (Employee, Job, Schedule, or Date) to sort results in ascending or descending order.
   

Export the Report to CSV

1. Select Export in the upper-right corner of the screen.
   
   • If the report generates quickly, the CSV file downloads directly to your local machine. Select Ok.
     
   • If the report requires additional processing time, a notification appears indicating that an email will be sent when the file is ready.
2. If notified by email, select the Download link within 48 hours to download the CSV file.