Process a Transaction on SkyTab POS

Description: Learn about the multiple options on SkyTab POS to process a transaction. 

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Select a link below to jump to a section:

• Fast Pay
• Payment Screen
• Completing the Transaction

For information regarding the different payment types available, visit the Payment Type Overview article.

Fast Pay

Fast Pay options display the most common cash payment increments and appear at the bottom of the ticket. These quick-pay options include:

• The exact total
• The lowest total if paid in singles
• The lowest total if paid in fives
• The lowest total if paid in tens
• The lowest total if paid in twenties

Select one of these options when appropriate to complete the transaction. This method is commonly used for counter-based transactions.

Alternatively, select Pay at the bottom of the ticket to access the Payment Screen, which provides additional payment methods.

Important: Fast Pay is not enabled by default for all jobs. This setting can be adjusted under Users Settings.

Payment Screen

On the Payment screen, shortcuts are available on the top and right sides of the number pad. These shortcuts or the number pad itself can be used to enter a specific amount when using multiple tender types. 

If you select a tender type without entering an amount, the system will automatically apply the exact remaining balance.

Ticket Summary

When you select Pay to navigate from the Order Entry screen to the Payments screen, the Ticket Details pane converts to a Ticket Summary.

The Ticket Summary displays:

• Discounts
• Supplemental Fees 
• Gratuity
• Line items

This view is read-only and cannot be edited (aside from scrolling).

Note: This is the same information displayed under the Ticket Details on the Order Entry screen.

Payment Summary

After a payment is applied, the left side of the screen displays the Payment Summary.

This summary shows all past and current payments that have been applied to the selected order.

Common Amounts

Shortcut buttons appear along the right margin of the Payment Screen, displaying the most common denominations used when accepting cash payments.

Split Balance By

At the top of the number pad, the "Split Balance By" option allows you to divide the total across multiple payments or guests.

Use the "+" (plus) or "–" (minus) buttons to adjust the number of splits.

For example:

• Selecting “2” splits the transaction total evenly between two guests.
• If the total is $10, each guest would owe $5.

This feature splits the total balance of the transaction, not individual items on the ticket.

For more information on how to split a check, visit the Split a Check article.

Advantage Program 

The information displayed for Advantage depends on how your Advantage Program is configured (Dual Pricing, Supplemental Fee, or Cash Discount).

Dual Pricing

The system displays Cash and Non-Cash totals at the bottom of:

• Guest checks (before payment)
• Payment receipts (after payment)

Supplemental Fee

The system displays the Supplemental Fee amount in the subtotal area of ticket previews and printed receipts. 

Cash Discount

When using the Cash Discount function, the Shift4 Advantage Program automatically calculates and displays:

• A cash discount price
• A non-cash price

The final receipt reflects the appropriate price based on the payment method selected by the customer.

Completing the Transaction

Depending on your Ticket Settings, the following options may be available after a ticket has been fully paid.

For additional details, visit the Guest Digital Receipt Selection article.

Leave Open

Allows the order to remain open if it has only been partially paid. This is useful in “pay-as-you-go” scenarios and can be used as needed.

If "Close Tickets Automatically When Paid in Full" is enabled in Ticket Settings, these options will not appear, and the screen will automatically return to the Order Entry screen.