Credit Card Payments With the PAX SP30

Description: The PAX SP30 device allows users to take credit cards in many different ways, whether EMV, Swipe, Tap, or NFC. Learn more about paying with a credit card using the PAX SP30 device below. 

• Payment Type Definitions
• Transaction Workflow

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Payment Type Definitions

The PAX SP30 device can accept many forms of credit payment, including:

• EMV: A card with a chip
• Swipe: Any card without a chip that has a magnetic strip
• Tap: Physically tapping a tap-enabled chip card
• NFC: Apple Pay, Google Pay, etc.

Important: Samsung pay does work with the PAX but not for the same reasons as NFC apps.

Transaction Workflow

To begin a normal transaction, ring in a few items on the Order Screen, then select Pay. Once selected, the next action and tip procedure changes based on the device and settings in use. These are broken into the following workflows:

• Card Swiper on the Echo Terminal
• PAX SP30
• PAX SP30 with Prompt for Tip on Device active
• If NO Tip Suggestions are set or the User picks Option 4 “Other”

Card Swiper on the Echo Terminal

If you are using the card swiper on the physical POS terminal, have the customer swipe the card as normal. Then, use Adjust Tips to add the tip amount.

PAX SP30

If you are using the PAX SP30 PIN Pad, the device prompts you to Insert / Tap / Swipe Card / Device where the customer can select which of the Credit Payment Types they want to use. Then, use Adjust Tips to add the tip amount.

The Enter PIN screen appears when using a debit card as a credit card. To bypass the screen, press Enter to continue processing the transaction.

PAX SP30 with Prompt for Tip on Device active

If you have set up the PAX SP30 device to prompt for a tip, the customer can add the tip directly from the PAX device. The tip selection can be modified in the Adjust Tips screen.

Important: Tip suggestions can be set up with a Support Team representative. This is different from the Tip Suggestion in the General Settings, which appears ONLY on the printed receipt.

If NO Tip Suggestions are set, or the User picks Option 4 “Other”

The customer is prompted to enter a custom tip amount using the keypad.