Added the Dispute Manager module in Lighthouse Business Manager, which allows merchants to view and respond to disputes with the needed evidence
Added the ability to show all Clocked-in employees, regardless of the clock-in date, on the Manager > Timeclock screen
Added the “Show Financial Info” option under Ticket Printer (Advanced) settings to print ticket financial information at the bottom of the remote ticket printer
Added the ability for the SNBC S80 remote printer to print in Korean
Fixed an issue where Balance Inquiries and Reloads failed for Givex gift cards that use Track 1 for the gift card number
When a tip is directly adjusted by the customer on a payment device (PIN Pad, Customer-Facing Display, etc), it is now automatically placed on the Adjusted Tips tab on the Tip Adjust screen.
The Adjust Tips screen now follows the Auto-Close Batch time instead of the start of business day time when moving credit card transactions from the Pending and Adjusted tabs to the Previous Day tab.
Canada Only: Added support for Debit transactions on the SkyTab Customer-Facing Display
Improvements
If a POS station has a Station Name assigned to it, that name will now display in on-screen error messages instead of the Terminal Number.
Added a setting to limit the number of guest checks printed before needing a manager override
Added the ability to quickly set a menu item as Available or Unavailable from the Item Description box
Updated the ability for users to change the Prompt for Tip on Payment Device setting.
The “Include All Credit Card Payments in the Daily Batch” option on the POS is now enabled by default. Shift4 Support must make any changes to this option.
Added messaging to the Tip Adjust screen regarding the new workflow for adjusting tips.
Bug Fixes
Printing & Receipt Issues
Fixed a seat sorting issue that occurred when a ticket that was grouped by course was printed
Fixed an issue where the receipt print selection dialog would reappear after selecting an option
Fixed an issue where a local ticket printer, with one or more menu items assigned to it, would continue to print items even after being changed to a local receipt printer
Fixed an issue where a menu item with a default quantity of “0” could still be added to a ticket
Fixed an issue where the Commit Time was not displaying on the ticket for menu items that do not have a kitchen printer assigned
Fixed an issue where the Advantage Program Total Cash Price would print incorrectly on the receipt when the Save & Print button was used
Fixed an issue where the item sent timestamp would not display for items that have their printers deactivated
Fixed an issue where the Print or Send button pressed repeatedly could send duplicate prints
Fixed an issue where duplicate tickets could be sent to remote printers when using SkyTab Glass
Fixed an issue where the Pre-Auth amount was charged in full after a payment refund was completed
Fixed an issue where a ticket could be printed multiple times on a remote printer after adding an item to the ticket
Fixed an issue where the failover printer did not add timestamps to the menu items
Fixed an issue where House Account Payment Receipts could not be reprinted
Fixed an issue where the Default SkyTab Glass printer did not print if the printer type was set to USB printer
Fixed an issue where the Fulfillment Printer assigned to a KDS would not print a slip upon order completion
Ticket Management & Seat/Ordering Flow
Fixed an issue where items with special requests were duplicated, and the special request on the duplicated item was applied incorrectly
Fixed an issue after using the long press option to change assigned seats, causing the Employee Dashboard to display unexpectedly
Fixed an issue where the special request sort order was lost after sending a ticket
Fixed an issue where adding a ticket before combining tickets from the manage ticket screen created a ghost check
Fixed an issue where split by seat was taking slightly longer than expected
Fixed an issue where Item Options would remain selected after closing a ticket
Fixed an issue where a ticket that is open on one terminal would not display as locked on another terminal
Fixed an issue where a ticket could occasionally not be completed
Fixed an issue where the items on a ticket could disappear if that ticket was repeatedly selected/de-selected on the ticket grid screen
Fixed an issue where two Menu Item Requirements windows would pop up when a user was missing a required modifier
Fixed an issue where there was a slight delay when a user quickly added multiple menu items to a ticket
Fixed an issue where a “,” comma symbol could not be used in the House Account Threshold field
Fixed an issue where a ticket could be re-sent or appear incorrectly in certain remote printer scenarios
Fixed an issue where an order that came through Caller ID did not have the correct Order Type assigned to it
Fixed an issue with the Table Name or Number not being saved to the ticket
Payment, House Account & Refunds
Fixed an issue where the user wasn’t being prompted for Cash Counted
Fixed an issue where a pending payment was added to a ticket even if the credit card was removed before the transaction processed
Fixed an issue where the drawer cash count would not update if a till was closed by one employee and then re-counted by another
Fixed an issue where a house account payment while in the middle of creating a ticket caused a system error
Fixed an issue where an error occurred when open refunds were attempted from two terminals simultaneously
Fixed an issue where paying a house account while in the middle of creating a ticket caused a system error
Fixed an issue where the Calculated Total + Tips was printing on the Guest Check and Merchant Copy when the Show Calculated Totals option was set to None
Fixed an issue where a pending payment was added incorrectly
Fixed an issue where a transaction that was marked as Resolved was not updated from Pending to Finalized
Fixed an issue where a House Account Balance was not correct after voiding a ticket paid with a House Account tender
Fixed an issue where an Open Cash Refund would add to the Cash Received total
Fixed an issue where Refunded tickets were moved to the Finalized tab when the “Include all Credit Card Payments in the Daily Batch” option was disabled
Fixed an issue where Gift Card payments could not be completed on the Completed tab
Fixed an issue where an Open Cash Refund could fail or cause issues
Fixed an issue where an Open Refund to a GIVEX gift card could fail
Fixed an issue where a Gift Card Reload could be duplicated
Fixed an issue where the Pre-Auth amount was charged in full after a payment refund was completed
Fixed an issue where House Account Payment Receipts could not be reprinted
Fixed an issue with the Debit tender displaying on the Take Payment screen if it was inactive
Fixed an issue where a refund to a Gift Card could not be completed
Fixed an issue where voiding a House Account Payment that included a tip would leave the tip amount on the House Account
Fixed an issue where a refund to a GIVEX gift card could fail
Fixed an issue with voiding offline transactions
Employee & Timeclock
Fixed an issue where a new phone number assigned/edited for an employee and then cloned did not carry over the original employee’s jobs and permissions
Fixed an issue where checking break status on two separate terminals caused a mismatch or left one terminal showing the employee as on break
Fixed an issue where the Merge Shift icon would show up after adding tips and notes to a newly added shift
Fixed an issue where shift changes are saved but appear as duplicated on the Timeclock screen
Fixed an issue where the wrong user would show as Approving a Ticket Void on the Void Detail by Employee Report
Navigation, UI & Visual Layout
Fixed an issue where the POS screen would flash when navigating to the Advantage tab
Fixed an issue where the navigation bar was appearing when the guest count dialogue was shown
Fixed an issue where the navigation bar was appearing when it shouldn’t while adjusting customer information
Fixed an issue where multiple dialogue windows could be opened at the same time when tapped quickly
Fixed an issue where the Open Refund button was not positioned correctly on the screen
Fixed an issue where a large number of order types caused the Order Type Header to get cut off
Fixed an issue where the Customer-Facing Display (CFD) might show an incorrect card type of Unknown
Fixed an issue where the Credit Card Manual Entry dialogue window would not appear on the screen if the SkyTab language was set to something other than English
Fixed an issue where the Name Required dialog box stayed on the screen after the ticket was sent
Manager Options & Settings
Fixed an issue where navigating to Manager>Settings>Hardware played two audio chimes instead of one.
Fixed an error message that presents when trying to configure a discount without an amount. Instead of including currency, the new message states, “0 not allowed.”
When creating a new modifier, the default value for “Display item options until dismissed” is now set to true, and the setting is taken out from under the “Modifier set required” toggle.
Fixed an issue where attempting to change the Failover Printer setting to “None” would cause an error while saving.
Fixed an issue where an employee with a job that does not have permission to view Hidden Menu Parts could still view them
Localization & Language
Fixed an issue where some field names would have quotations around them when translated into another language
Fixed an issue where the translation of some items was reset back to English when navigating to the Reporting or Timeclock tabs
Fixed an issue where the “Select Up To” label on the Modifier Selection screen was not translated into the proper language
Fixed an issue where the All Users label on the Finalize Tips screen was not translated when SkyTab language was set to Spanish or German
Fixed an issue where multiple fields were not searchable after being translated to another language
Fixed an issue with order entry when SkyTab language is set to Spanish
Fixed an issue where the L1400 did not respect the Currency setting configured in Lighthouse Business Manager
Performance & Stability
Performance improvements for the “Add Ticket Item” action
Fixed an issue where split by seat was taking slightly longer than expected
Fixed an issue where multiple dialogue windows could cause system errors
Increased performance of Ticket-Grid screen when viewing ticket summaries
Fixed an issue where quickly tapping the “-” minus button next to the guest count could cause a system error
Fixed an issue where a system error could occur when navigating away from the Employee Dashboard and immediately logging out of the POS
Fixed an issue where using an external keyboard could cause a system error on the POS
Fixed an issue where a slight delay occurred when creating a new ticket if the “Display Order Numbers” option was enabled
Other Enhancements & Fixes
Fixed a typo in the auto log out message
Fixed the reservation calendar so it shows the full month, ensuring no missing lines when the week starts on Monday
Fixed an issue where adding a new employee without completing mandatory fields was possible
Fixed an issue where an inactive gift card could not be activated from a SkyTab Mobile device
Fixed an issue where SkyTab could go into Offline Mode after a declined error using the Credit Manual tender
Fixed an issue where a Void Slip was printed for a deferred SkyTab Online order that had not reached its scheduled print time yet
Canada Only: Fixed an issue where Balance Inquiries and Reloads failed for Givex gift cards using Track 1
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