Separate Checks in POSitouch

Description: Learn the steps for separating a check in POSitouch.

---

Separation Steps

1. Select SEP CHECK from the View Edit screen.
2. Select items to move to a separate check, then tap the intended destination guest number.
   The selected items are now moved to the Guest 2 check.
3. Continue the process to create additional separate checks. (In this example, the nachos and Texas burger are being moved to Guest 3.)
4. Select Return.
   
5. Select PRINT CHECK to print out separate checks.

Common Issues and Troubleshooting

The item is on the wrong separate check.

1. Select the item(s) that are on the wrong check, and then select the correct guest number.
2. The item(s) will be moved to the correct guest number.

The SEP CHECK button is missing for certain employees.

1. Navigate to Back Office Setup > User Privilege Codes > Assign Privileges 1-8.
2. Ensure that User Privilege Code number 87-No Separate Checks is NOT flagged for any employee group that is allowed to separate a check. (In the example below, SVR-1 group can not separate checks and MGR group can separate checks.)
3. Select Immediate System Change.
   
4. Select Continue. 
   

I need the separate checks listed as subtotals on one main check.

1. Navigate to Back Office Setup > Restaurant Misc Data > Guest Checks 1.
2. Unflag Separate checks split into individual checks?.
3. Select Immediate System Change.
   
4. Select Continue.