Configure a $1 Off Dessert Coupon in POSitouch

Description: This article provides the steps to configure a $1 Off Dessert Coupon in POSitouch.

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Configuration Steps

1. In POSitouch back office, open Quick Menu.
   
2. Select the desired screen for the coupon to reside. (In this example, the coupon will reside on a screen labeled COUPONS.)
   
3. Select a blank cell.
   
4. Enter the following information:
   1. The name of the coupon in the Cell field.
   2. -1.00 in the price fields.
   3. The desired Major and Minor categories.
   4. No Prep. Cat. in the Prep Cat field.
      
5. Select Secondary. Enable Coupon?.
   
6. Select New Rule.
   
   A new line will appear that says Coupon Rule 1.
   
7. Select Majors/Minors. Then, select the Desserts/Slice category that is the eligible Major/Minor group for the $1 off Dessert Coupon, and drag it under Coupon Rule 1.
   Note: This setup includes all items in the Desserts/Slice category. If you only want to include specific items, select the + icon to expand the category and drag in only the desired minor categories.
8. Select Close.
   
9. In Positouch, navigate to Back Office Setup > User Privilege Codes > Assign Privileges 1-8.
10. Scroll down to 54-Coupons and enable the setting for the user types that can apply coupons. Select Save when complete.
    
11. From the Back Office Main menu, select Immediate System Change.
    
12. Select Continue.
    

Apply a $1 Off Dessert Coupon at the Front of the House

1. Ring in an item that satisfies the coupon. (In this example, an item with the major category of DESSERTS/SLICE must be ordered.)
2. Navigate to the coupons screen where the $1 Off Dessert Coupon is located. Select $1 Off Dessert Coupon. Upon selecting the coupon, $1.00 will be deducted from the price of the dessert.
   

Common Issues and Troubleshooting

When I select the $1 Off Dessert Coupon, it doesn’t apply to my check.

• Ensure that the required items that need to be ordered are listed in the coupon rules. In this example the item ordered must have the Major/Minor of DESSERTS/SLICE.

I need to change an item selected for the applied coupon and I can’t delete it.

• Delete the coupon from the check. Then, you will be able to delete the item that the coupon was initially applied on.

I am getting the error “Not Allowed or Delete Attached Coupon First.”

• Delete the coupon from the check first if you are trying to delete an item that already has the coupon applied to it. Simply delete the coupon, make necessary changes, then reapply the coupon.