Description: Learn how to troubleshoot online notifications for Online Ordering, QR Pay, and third-party integrations for SkyTab POS.
Online Ordering Notifications for Merchants
Online Notifications for Merchants Using Online Ordering or QR Pay
Once the Online Ordering or QR Pay online order has been confirmed, you will receive an email notification and/or SMS notification based on the Online Ordering integration configuration. For more information, visit the Set up Notifications/Alerts for Incoming Online Orders article. The example of a merchant email notification is shown below.
Online Ordering Notifications for Merchants Using the DoorDash Integration
DoorDash Support handles merchants' notifications for online orders processed via the DoorDash platform. In cases where there is an issue with DoorDash online order notifications, we highly recommend contacting DoorDash Support to resolve the issue.
Online Ordering Notifications for Merchants Using the Uber Eats Integration
Uber Eats Support handles merchants' notifications for online orders processed via the Uber Eats platform. In situations when there is an issue with Uber Eats online order notifications, we highly recommend contacting Uber Eats Support to resolve the issue.
Online Ordering Notifications for Merchants Using the Grubhub Integration
Merchants' notifications for online orders processed via the Grubhub platform are handled by Grubhub Support. In situations when there is an issue with Grubhub online order notifications, we highly recommend contacting Grubhub Support to resolve the issue.
Online Ordering Notifications for Merchants Using the TakeOut7 Integration
TakeOut7 Support handles merchants' notifications for online orders processed via the TakeOut7 platform. In situations when there is an issue with TakeOut7 online order notifications, we highly recommend contacting TakeOut7 Support to resolve the issue.
Online Ordering Notifications for Merchants Using the Menufy Integration
Menufy Support handles merchants' notifications for online orders processed via the Menufy platform. In situations when there is an issue with Menufy online order notifications, we highly recommend contacting Menufy Support to resolve the issue.
Online Ordering Notifications for Merchants Using the FOLOS Integration
FOLOS Support handles merchants' notifications for online orders processed via the FOLOS platform. In situations when there is an issue with FOLOS online order notifications, we highly recommend contacting FOLOS Support to resolve the issue.
Online Ordering Notifications for Merchants Using the Waitbusters Integration
Waitbusters Support handles merchants' notifications for online orders processed via the Waitbusters platform. In situations when there is an issue with Waitbusters online order notifications, we highly recommend contacting Waitbusters Support to resolve the issue.
Online Ordering Notifications for Customers
Online Ordering Notifications for Customers Using Online Ordering or QR Pay
Once the Online Ordering or QR Pay online order is ready for pickup, the customer must be manually notified by the employee by selecting the Notify Customer button in the POS terminal. For more information, visit the Notify Customers When Their QR Order is Ready for Pickup or Delivery article.
Online Ordering Notifications for Customers Using DoorDash Integration
DoorDash Support handles customer notifications for online orders processed via the DoorDash platform. In situations when there is an issue with DoorDash online order notifications, we highly recommend contacting DoorDash Support for the issue to be resolved.
Online Ordering Notifications for Customers Using Uber Eats Integration
Uber Eats Support handles customer notifications for online orders processed via the Uber Eats platform. In situations when there is an issue with Uber Eats online order notifications, we highly recommend contacting Uber Eats Support to resolve the issue.
Online Ordering Notifications for Customers using Grubhub Integration
Grubhub Support handles customer notifications for online orders processed via the Grubhub platform. In situations when there is an issue with Grubhub online order notifications, we highly recommend contacting Grubhub Support to resolve the issue.
Online Ordering Notifications for Customers Using TakeOut7 Integration
TakeOut7 Support handles customer notifications for online orders processed via the TakeOut7 platform. In situations when there is an issue with TakeOut7 online order notifications, we highly recommend contacting TakeOut7 Support to resolve the issue.
Online Ordering Notifications for Customers Using Menufy Integration
Menufy Support handles customer notifications for online orders processed via the Menufy platform. In situations when there is an issue with Menufy online order notifications, we highly recommend contacting Menufy Support to resolve the issue.
Online Ordering Notifications for Customers Using FOLOS Integration
FOLOS Support handles customer notifications for online orders processed via the FOLOS platform. In situations when there is an issue with FOLOS online order notifications, we highly recommend contacting FOLOS Support to resolve the issue.
Online Ordering Notifications for Customers Using Waitbusters Integration
Waitbusters Support handles customer notifications for online orders processed via the Waitbusters platform. In situations when there is an issue with Waitbusters online order notifications, we highly recommend contacting Waitbusters Support to resolve the issue.
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