Configure a Delayed Send Cell Type in POSitouch

Description: Learn to configure a delayed send cell type in POSitouch, which allows servers to type in a time and/or select a future date when the order should be sent to the prep stations. This article explains the use of a delayed send button from the front of the house terminal.

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Back Office Settings

From the POSitouch back office, open Quick Menu.
Select the desired screen for the item to reside. (In this example, the item will appear on a screen labeled Misc. Screen)
Select a blank cell.
Enter the following information:
1. The name of the Delayed Send cell in the Cell field.
2. In the Cell Type dropdown, select Delayed Send.

Select Close.
Select the X icon to close QuickMenu.
From the Back Office Main Menu, select Immediate System Change.
Select Continue.

Applying a Delayed Send Cell Type at the Front of the House

Select the Delayed Send cell type. (In this example, SEND TIME.)
The system defaults to the current day, but a different day can be selected from dates shown or by using the arrow to scroll through future dates.
Use the keypad to type in the time the order will send and select AM or PM.

Common Issues and Troubleshooting

I set a delayed send time but need to send it sooner.

To send the order immediately, reopen the check and press Send to send the order immediately..
To send the order on a different date or time, simply repeat the steps to send a delayed order with the new date or time.

How can I see the date and time an order is set to send?

The date and time are listed below the server name in Reopen Checks. In this example, the order will be sent on January 7th at 3:01 PM.

How can I see a list of all my advanced orders?

When a server has advance orders, the REOPEN CHECKS button will also display “ADVANCE ORDRS.”
Select ADV. ORDERS to display only advance orders.
A list of all advance orders will be shown along with the date and time that they will be sent.

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