Description: The Key Performance Indicator (KPI) report gives you a snapshot of all the key indicators in the business on SkyTab Business Intelligence (STBI).
One of STBI’s best reports is the KPI report. For each section, you can drill down further to get more detail. Select KPI from the left navigation menu to get started.
- Compare to: You can choose between Last Week or Last Year by clicking the dropdown.
- Percentage/Dollars: The report defaults to Percentage up or down. However, if you want it by Dollars, click the down arrow.
- Net Sales: Sales for the period you selected with the date. It will let you know if you are up or down, depending on whether you chose Last Week or Last Year.
- Guests: The number of customers served
- Guest Avg.: Tells you how much each guest spent
- Refunds: If applicable, refunds are displayed here.
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Voids: These are listed, allowing you to drill down to the ticket level to view the void.
STBI Tip: If Void $ goes up, it shows in Red. -
Discounts: Same as Voids and allows you to go to the ticket detail.
STBI Tip: If discounts go up, it shows in red. - Labor %: This lets you know how much labor you used
- OT Hours: Tells you how many hours of overtime and you can drill to the punches
- OT $: Lets you know how much the overtime costs you
- Sales/Labor Hour: This will tell you how many sales were generated per person-hour (productivity)
- Tickets: Tells you how many tickets were rung in that period
- Ticket Avg.: This lets you know the average of all your tickets
- Daily Sales Report: Allows you to pick a store and view their Daily Sales Report.
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