Description: This is not only used for a ‘Bar Printer’ but is the most commonly used scenario. Use this guide to configure a single physical printer to print BOTH receipts AND tickets.
Preconditions:
- The receipt printer is already configured/working as expected. The printer is assigned to a station and is configured to print receipts.
- Note the model of the configured Receipt Printer (this will be used in the steps below)
Configure a second ticket printer pointing to the SAME physical Receipt Printer:
- Start at Manager > Settings > Hardware > Printers.
- Press Add New Printer in the bottom left.
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At the ‘Add New Printer’ dialog:
- Name: Name the printer accordingly (Bar Printer at Station X)
- Connection Type: Set connection type to USB
- Printer Model: Select the Model as noted in the Preconditions
- Printer will be used for: Printing Tickets
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Assigned Station: Assign to the POS station where the merchant would like the tickets to print
In the example below, we want to configure a Bar Printer to print tickets at Station 100:
- Press Save.
- Select the newly created printer from the list of printers and press Test Print.
- Confirm with the merchant that a test slip was printed from the correct POS Receipt Printer. If not, adjust the ‘assigned station.’
- Teach the merchant how to add Items or Modifiers to the printer by touching the Tap to edit in the ‘Assigned Items’ box.
- Test the new printer with the merchant.
Advanced Tip
Identify what jobs should be able to print to the ‘Bar Printer.’ Most commonly, a bartender should not be allowed to print to this printer. Save the merchant a call back by adjusting this as needed.
Go to Manager > Settings > Users > Jobs > Remote Printers.
An empty Remote Printers box means this job can print to ALL PRINTERS, including the newly created ‘Bar Printer.’
To restrict bartenders from printing to the ‘Bar Printer,’ ensure that printers they CAN/SHOULD print to are moved to ‘Allowed Printers.’ (Move all kitchen printers or RECEIPT PRINTERS to ‘Allowed').
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