Description: Learn how to utilize the online booking feature of the Salon & Spa POS system below.

Internal Note:

Please utilize the Setup Online Booking Epsilon3 guide to complete the process.

Requirements

To utilize the online booking feature, you must complete the on-site booking settings prior to offering online services. See, Use Booking Settings for Salon & Spa to set this up prior to online booking in Salon & Spa.

Setup Overview Guide

Online Booking Settings

Manage the ability for clients to book appointments. To begin, make sure Enable online booking is flipped to ON in Settings > Booking Settings:

The Retention Type typically should be specified as Online Booking and Default Service left blank.

You are welcome to make any other adjustments on this page, such as:

Set applicable locations
Minimum time ahead (minutes) and Maximum days ahead
Use service time interval & Search Interval (15 Minutes, 30 Minutes, 1 Hour, 2 Hour & 3 Hour options)
Enable Preferred times

Currently must be added per day, even if the same frame is the same range on multiple days

Require Service Provider Selection
Enable Service Provider Selection
Show Service duration & show service price

Once enabled, the site will auto-populate employees' assigned services, work schedules, and availability to the booking section. New appointments that the customer sets through this website will automatically be added to the employee booking schedule.

Access & test site to ensure online booking lists all employees & services. To finalize the booking site:

Navigate to Settings > Marketing > My Website > Site Info tab > Subdomain.
Enter the store name in all lowercase with no spaces (ex: bombshellsalonllc).
Add a title and click Save at the bottom right of the screen.
From the Store Info tab, there is a new toggle to "Make store live."
The URL setup for online booking is as follows: dbaname.franpos.com/booking/CID
Ex.: https://bombshellsalonllc.franpos.com/booking/201084