POSitouch Front of the House Tip Adjustment

Description:  Learn the steps for a manager to adjust a server's tip on a credit card from a front of the house terminal. If allowed, servers can adjust their own credit card tip.

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Adjustment Instructions

1. Swipe the manager's card to proceed. Alternatively, a fingerprint scan or the manager’s number and password may be used. Then, select Cashout Reports. 
      
2. Select the server name to adjust the tip and select Enter. 
        
3. Select CC Adjustments.
   
4. The system will prompt for the record to adjust.
   
5. The record number can be found on the initial authorization slip, as well as on the final authorization slip displayed next to "Rec."     
   
6. Upon entering the record number, the initial tip will be displayed.  Enter the correct tip amount and select ENTER. A new authorization will now print that will have a new record number, should the tip need to be adjusted again.